Privacy Policy – ABMBooks

Effective Date: November 2023
ABMBooks Inc. (“ABMBooks”, “we”, “us”, or “our”) is committed to protecting the privacy of individuals and businesses who use our bookkeeping and payroll services. This Privacy Policy explains how we collect, use, disclose, and protect your personal and business information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws.

1. Information We Collect

We collect and store the following types of information:

A. Account and Identity Information:

• Full name, company name, email, phone number
• Government-issued IDs and Business Numbers (e.g., CRA BN, GST/HST number)
• Passwords and login credentials (encrypted)

B. Financial and Payroll Data:

• Employee names, SINs, salaries, hours worked
• Direct deposit bank details
• Invoices, quotes, and expense records
• Tax-related information (T4, ROE, PD7A, GST/PST filings)

C. Technical Information:

• IP address, browser type, device info
• Usage logs and diagnostic data
• Cookies and session identifiers (for performance and security)

2. Purpose of Collection

Your data is used for the following purposes:

• Provide, support, and enhance our payroll and bookkeeping software
• Automate compliance with CRA, provincial tax bodies, and payroll laws
• Communicate updates, alerts, and support responses
• Prevent fraud and unauthorized access
• Analyze usage trends to improve product performance

We will not use your information for purposes other than those listed above without your explicit consent.

3. Consent & Your Choices

By using our service, you consent to the collection and processing of your information. You may:

• Withdraw consent (may affect service delivery)
• Request deletion of non-essential data
• Opt out of marketing communications at any time

4. Disclosure of Information

We may disclose personal data:

• To the CRA or government authorities if legally required
• To trusted third-party processors (e.g., payment providers, banks) under strict confidentiality agreements
• To legal or regulatory bodies in the case of fraud or legal claims

We do not sell or lease your personal information to third parties.

5. Data Storage & Protection

• Data is stored on encrypted servers located in Canada
• Regular security audits, 2FA authentication, and encryption protocols (TLS/SSL)
• Role-based access control for internal staff
• Secure backups performed regularly

6. Access, Correction & Retention

You may request:

• A copy of your personal data
• Correction of inaccurate information
• Deletion (where permitted by law)

Data is retained for at least 7 years to comply with CRA recordkeeping requirements, unless otherwise requested.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

8. Data Breach Notification

In the event of a data breach that poses a real risk of significant harm to an individual, we will:

• Notify affected users as soon as feasible,
• Report the breach to the Office of the Privacy Commissioner of Canada (OPC), as required by PIPEDA, and
• Keep a record of all data breaches, whether reportable or not, for a minimum of 24 months.

9. Updates

We may update this Privacy Policy. You will be notified of major changes via email or dashboard alerts.

10. Contact Us

For privacy questions, data access requests, or complaints:
Email: info@abmbooks.com
Address: 201-254 Edmonton St, Winnipeg, MB R3C 3Y4.
                 Suite 120, 2710 17 Ave SE, Calgary, AB T2A 0P6.